CONDUCTING EFFICIENT SALES CONVERSATIONS “If you don’t listen to your customers, someone else will.” Sam Walton Home » Sales B2B – B2C – H2H » Conducting efficient sales conversations Triggering confidence The program includes the following topics: Active listening Knowing the stages of a business cycle Building trust Creating a sustainable human connection Providing valuable interactions Detecting my client's hidden desire Adding value to my offer Delivering my promise My learning outcomes LISTEN ACTIVELYHearing to understand and not to answer DISCOVER WHAT IS NOT SAIDMastering the techniques of questioning PROVIDE WILLINGNESSSolving the challenges of my interlocutors FINALIZEProvoking mutual commitment What’s in it for me? Provoking trust Satisfying my customer Concluding faster Timing 4 interactive sessions of 2 hours to master the learning results *Type of coaching: online and / or face-to-face Optional 4 personalized coaching sessions of 2 hours about my sales conversations