UNDERSTANDING THE PROFILES OF MY INTERLOCUTEURS TO COMMUNICATE BETTER
«The single biggest problem in communication is the illusion that it has taken place»
George Bernard Shaw
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Adapting to behavioural profiles
The program includes the following topics:
- Understanding the 4 profiles of W.M.Marston
- Knowing my own drivers
- Recognising the profiles and preferences of my interlocutors
- Knowing the motivators of my clients and creating a safe environment for them
- Mastering the communication levers and styles for each profile
- Adapting my communication for authentic interactions
My learning outcomes
![](https://www.weareready4u.com/wp-content/uploads/2020/11/noun_motivation_2823600.png)
UNDERSTAND MOTIVATORS
Identifying the emotions, intentions and expectations of my clients
![Convaincre Convaincre](https://www.weareready4u.com/wp-content/uploads/elementor/thumbs/noun_convince_2162301-oy5p7uzcoajvpnjry6gz803sqwdgyumdk78in7nae4.png)
CONVINCE MY CUSTOMERS
Translating expectations into relevant solutions
![](https://www.weareready4u.com/wp-content/uploads/2020/11/noun_Human-Relation_1871559.png)
CREATE HUMAN CONNECTIONS
Inspiring trust despite our differences
![](https://www.weareready4u.com/wp-content/uploads/2020/11/noun_interview_2706300.png)
BE IN THE DRIVER’S SEAT
Conducting effective conversations
My benefits
- Creating complicity
- Facilitating my conversations
- Attracting my customers
Timing
4 interactive sessions of 2 hours to master the learning results, the self-assessment of my profile
*Type of coaching: online and / or face-to-face
Optional
4 personalized coaching sessions of 2 hours about the way I handle the 4 profiles